FAQ

Yes, we do work out of a physical location. Although it is not a storefront. You are welcome to stop by and see us at anytime! 

Shipping times can vary, especially in these crazy times. We aim to get our packages to our customers between 8 and 15 days. If for any reason your package is taking longer, please feel free to reach out and we will do our best to give you a more precise arrival date. 

If a package arrives damaged, please do not accept it from the delivery person. If you do accept it, please reach out to us and w will help you arrange for the package to be returned and we will work on a replacement for you. 

We’re proud to offer a 30-Day Satisfaction Guarantee. If your new Better Home Essentials product doesn’t live up to your expectations, simply contact our customer support team within 30 days of receiving your package.

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333 E. Bay St. Suite 105 Jacksonville, FL 32202

Thanks for swinging by to check out Better Home Essentials! We hope you enjoy our site, our products, and our friendly support. We look forward to connecting with you. Feel free to shoot us an email, send us a message, or connect with us on facebook. And if you'd like to "be in the know" about up and coming products, be sure to subscribe to our nesletter below.

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